Automatic updates turned off? No it isn't!!

  buel 24 Apr 11
Locked

Hi, sorry for all the posts but i seem to have done everything possible to my friend's laptop to clear it of viruses/malware but now i have a message in my task bar teling me that my automatic updated are turned off...but they aren't when i check!! Please please may i trouble someone to help me with this?

  buteman 24 Apr 11

Microsoft Automatic Updates are turned off. That will be what it means.So not sure if it is the same updates that you mean. Try HitmanPro and see if that finds any more problems.

  woodchip 24 Apr 11

It may be one of the Services that relies on it. Check Control Panel/Admin/services/ Automatic Updates, should be set to Automatic

  rdave13 24 Apr 11
  buel 25 Apr 11

Thank you rdave, just a quick question- I followed the instructions, below:

Type this command and press Enter:

But am struggling with this instruction:

*net stop winmgmt

Using Windows Explorer, rename the folder %windir%\System32\Wbem\Repository. (For example, %windir%\System32\Wbem\Repository_bad). %windir% represents the path to the Windows directory, which is typically C:\Windows.*

......i dont know how to 'use' windows explorer or how to start it..or to get to it? (sorry for this)

  woodchip 25 Apr 11

To Start Windows Explorer, Press the Windows Key the one with the Flag Plus the E key, then click on My Computer + to expand C:\

  buel 25 Apr 11

Thank you Woodchip, i have done that but cannot see a folder %windir%\System32\Wbem\Repository

Please could you assist me with this?

  buel 25 Apr 11

*Thank you Woodchip, i have done that but cannot see a folder %windir%\System32\Wbem\Repository Please could you assist me with this?*

Or anyone else please?

  onthelimit1 25 Apr 11

%windir% normally means C, Windows. So, expand C, then Windows. There you'll see the System32 folder, and within that will be Wbem, and within that, Repository

  Graham. 25 Apr 11

Have read here

  buel 25 Apr 11

Hi, i have followed this but i get the 'Access is denied' message when i try to rename is...even though the Windows command window says 'The Windows Management Instrumenatation service was stopped successfully'?

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