Auto update failure Norton AV

  Diver14 13:12 13 May 03
Locked

I have the latest Norton Anti-virus installed on a dual boot 98se / XP system. Although the system auto updates in 98se it doesn't in XP - I have to do it manually (I've tried it logged on as Admin - still no luck. The settings are the same for both (98/XP). I've downloaded the lastest version of Liveupdate from Symantec but still no joy.

Any ideas?

Thanks in advance.

are you using the same copy of NAV on both systems?

  Diver14 13:23 13 May 03

Yes - same on both systems.

read the EULA , it knoes you're being very very naughty

  Diver14 13:35 13 May 03

How so? I've only got the program installed on one computer and as it's a dual boot system only one copy is running at any one time.

I haven't got the EULA to hand - are you saying this is a no no?

sorry i missed the bit about dual boot, so that would probably change any legal aspect but i suspect that is what is causing the problem, symantec have 24hour online tech support try them, (again i appologise for not reading your post properly)

  Diver14 13:49 13 May 03

Phew! you had me worried then - I was waiting for the FE lightning bolt to hit!!!

I don't think the dual boot is a factor as I am using Boot-it boot manager and this hides the various partions with 98 / XP on so they cannot 'see' each other.

Thanks for your thoughts anyway.

  Diver14 13:53 13 May 03

sorry - partition :-)

let us know when you find an answer cos its an interesting question, my money says it thinks its on two different machines

  Mango Grummit 14:25 13 May 03

Can't you just download the updates once and copy updated files to your D drive then transfer them manually to your other OS?

  Diver14 15:28 13 May 03

Updating on XP is no problem - I just hit the Liveupdate button and it downloads / installs the files for me but I have to REMEMBER to do this every couple of days. If it was working as it should, it would check automatically whenever I'm connected to the 'Net.

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