Ashampoo CD Burner Installation Problem.

  muddypaws 09:26 AM 18 Sep 12
Locked
Answered

The other day ( as a result of a thread here) I downloaded and installed the above. Unfortunately I did the normal install and finished up with Ashampoo search engine and the US Community tool bar. I uninstalled the lot with Revo and re-installed with 'Custom' Option, ticking only 'Desk Top shortcut'.

Since then ( also having updated to FF 15) I have the normal FF Google search page, but with 'Search the Web' and

with 'Search Malaysia' alongside.

I also still have the US Community toolbar in 'View' which I have disabled.

A Windows and Agent Ransack search show nothing for Ashampoo ( strange as I have Magical Defrag installed).

Used Ccleaner and Eusing reg cleaner, but no change.

Is this an Ashampoo problem or FF15 issue?

Suggestions for cure would be appreciated. Thanks.

  rdave13 10:21 AM 18 Sep 12

Is the toolbar showing in programs and feature? As for the search engine showing go to manage search engines in FF and delete them in the list.

  muddypaws 11:17 AM 18 Sep 12

rdave13

Thanks.

Bit thick this morning! From where are those accessible please. ?

Just had to remome the b.... Ashampoo search engine again.

  muddypaws 11:17 AM 18 Sep 12

'remove'

  rdave13 11:23 AM 18 Sep 12

On the address bar you have the search bar to the right. Click the down arrow and select manage search engines. To the right you have the remove option.

  muddypaws 11:53 AM 18 Sep 12

I have clicked on all the down triangles and can not see the options.

Which one should it be?

toolbar

  catpwss 11:54 AM 18 Sep 12
  catpwss 11:55 AM 18 Sep 12

sorry wrong link.

  catpwss 11:56 AM 18 Sep 12

Got it now,OOOOOOpssssss

Here......http://toolbarcleaner.com/

  muddypaws 12:21 PM 18 Sep 12

catpwss

Thanks.

Will have a look. Not sure how much that will remove.

I will hang on and see if rdave13 comes back.

I'm out for 5 hours now.

  rdave13 12:22 PM 18 Sep 12

The arrow on the search bar, near the search engine icon, should show a dropdown menu with all the search engines showing in the list. At the bottom of the list you should see 'manage search engines...'

Also check your home page settings. http://kb.mozillazine.org/Search_Bar

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