application error - explorer.exe

  Jody o-) 19:02 01 Apr 03

Some times when i close internet explorer i get the following error:

explorer.exe-application error

followed by

The Instruction at "0x7721d1fd" referenced memory at "0x74874874". The memory could not be read .Click ok to terminate the program.

please advise.. i have been getting this error for quite some time and yesterday i reinstalled windows xp and with no other programs installed yet this error still came.

could this be a software or a hardware issue ?

thanks in advance for any replies. i have to step out for a while so i won't be able to reply immediately. please don't think that i am ignoring this thread.

  Jody o-) 21:39 01 Apr 03


  « Ravin » 22:45 01 Apr 03

for win2k but have a look

click here





  Jody o-) 10:33 02 Apr 03

thanks but that just a link to service pack 2 as the fix i'm on xp..

can anyone else please help .. ?

  watchful 11:08 02 Apr 03

That may be the fix you need. Are you on automatic updates?
I'm on XP and have been receiving service pack 2 updates for a while now.

  Jody o-) 11:36 02 Apr 03

no the link was for 2000

  watchful 13:47 02 Apr 03

This thread refers to the same problem, which I had earlier:
click here
I distinctly remember downloading a fix from Microsoft and that the fix was inc. in SP1.

  watchful 13:49 02 Apr 03

PS. or it could have been SP2.

  Jody o-) 13:52 02 Apr 03

i have win xp sp1 and updates installed

  Jody o-) 13:55 02 Apr 03

i think you maybe right watchful.. i just went to windows update and saw a few patches for ie .. i'll download them and give it a try .. thanks for helping out :)

  watchful 14:19 02 Apr 03

Hope you get it sorted. It was really annoying for me when I had this message keep popping up.
I now get notified when updates are ready to install and they come along regularly for Win XP.

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