AOL Print Problem

  Leepaci 08:08 08 Jun 06
Locked

Can anyone help me with this? I have AOL running on an XP Home PC with a canon ip5000 connected. All has been fine until recently when I have found that AOL won't print anything. I can open any document on the pc and print it fine but if I log into AOL and try to print either an email or something from a website, nothing happens. Not even an error message. I have tried completely uninstalling and reinstalling AOL to no avail. I have searched for any info on AOL's support website but have been unable to find anything helpful. I have also looked in the Event Viewer within Control Panel but no error appears in there either. Can anyone please help me???

  feb 11:40 08 Jun 06

Hi Leepaci

Have you tried running "AOL Computer Checkup"?

Key word "checkup"

  Leepaci 12:18 08 Jun 06

Feb, I tried running that before uninstalling the software and reinstalling but it didn't come up with anything!

  rdave13 12:25 08 Jun 06

Try going to "live help" , they may be able to assist you.

  feb 12:44 08 Jun 06

on the aol browser look in File > Print setup, to see if your printer is configured.

Can you print emails using File > Print, or Ctrl and P on the keyboard at the same time?

Can you print web pages using either of the previous options?

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