Is it the router that won't connect , or the 2 computers ? Is the laptop running Vista by any chance , only there has been an issue with AOL and Vista , with Vista needing to have Global Auto Tuning turning off . To do this you need to open a command prompt with Admin rights ( start/programs/accessories/command prompt , right click and select " login as administrator " . At the command prompt type in ...netsh interface tcp set global autotuning=disabled , press exit , and exit again to leave the box . Reboot the system . Are you using AOL VR the Vista ready program ?