AOL Desktop after upgrade

  Mac101 17:11 PM 13 Nov 11

I recently upgraded (online - I don;t know whether this is of any significance) my HP Studio XPS from Windows 7 Premium to Windows 7 Professional. Since then my AOL Desktop has ceased to work properly. When I log on it either loads up and then shuts down or it just sits there saying 'website contacted, waiting for reply'. In the latter case I have to use task-manager to shut down the non-responding AOL prog. I can still access AOL via IE without any problem. Does anyone know if this is a known problem or encountered similar problems? Many thanks.

  northumbria61 10:33 AM 14 Nov 11

I don't know anything about AOL Desktop - BUT do you have the latest version installed v.10.1? If you already have the latest version you could try an uninstall/reinstall

  Mac101 14:25 PM 14 Nov 11

Thanks. Yes - latest version. Have tried reinstalling but to no avail.

  northumbria61 14:42 PM 14 Nov 11

You could try AOL HELP - enter link description here

  kdt 22:32 PM 14 Nov 11

see if v9.6 works?

  Mac101 14:35 PM 15 Nov 11

Thanks for advice folks; will try.

  Mac101 16:43 PM 15 Nov 11

Well they didn't work. I can't work out whether it is a Windows or AOL problem.


This thread is now locked and can not be replied to.

Best Cyber Monday deals 2015 live blog: Best UK Cyber Monday tech deals, sales, discounts & offers

1995-2015: How technology has changed the world in 20 years

#AdventSauceJoyMince - generate a gratuitous Christmas tweet for #GivingTuesday charity

New MacBook Air release date, specs and rumours: 11in MacBook Air to be discontinued