Mimo. I upgraded to AOL broadband, and was one of those who fell foul of the April BT Voyager 100 modem fiasco. It was impossible to load broadband for two days. The fault lay with BT for delivering new broadband AOL customers with an non XP compatible modem without giving AOL the opportunity to tet it first.AOL downloaded a new modem driver for XP but on condition that everyone had XP plus the service pack 1. I loaded it as asked. I had not done so previously because of the scare stories surrounding it. Once the service pack was in AOL broadband worked OK and I upgraded to AOL8. I have no problems at all since then. Some XP users suffered from an XP update patch Q811493 which causes systems to slow down. If you have that update, then delete it. However Microsoft are supposed to have corrected it since. I have not noticed any correction, but then I never had the slow system anyway.Hope this helps.