Anyone know anything about the Rio Carbon 6Gb?

  Greg25 18:54 29 Dec 05
Locked

Can anyone help? I have a new Rio Carbon 6gb mp3 player and have downloaded tracks from Tesco, Wippit and Napster but none of them work. I just get the same message 'Sync Required - connect to music service and re-transfer track to allow playback'.
I have used Rio Music Manager, I have Windows Media Player 10 (on which the tracks work). I'm sure I have got the correct licence info and have synchronized on Media Player 10 but still no good. Can anyone help? Is it my PC?
The Rio helpline was useless...

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