Any thoughts please.

  alan2273 31 Aug 13
Locked

I recently had a friends Toshiba satellite laptop which would not shut down and kept locking up, to have a look at.

I ran sfc/scannow and that cured the shut down problem.

However I cannot cure the locking up problem.

I ran an AVG rescue disk to check for any virus and that came up clean, I ran memtest and that was also OK.

This laptop is 5 years old and runs Vista basic, there is no back up, OS disk or hidden partition so I cannot restore it to factory settings.

I tried to download a hard drive test and the laptop locked up, the same happened when I tried to install it from a USB stick.

I ran a live Linux CD and it absolutely flies along.

The only conclusion I can come to is the Hitachi hard drive is dying.

Any one got any other thoughts on this.

  Zak 31 Aug 13

Download free by same people that do CCleaner. Amongst other info and tools it will show state of health of your disk

Defraggler

  spuds 31 Aug 13

If you think that its a hard-drive problem in the making, then you might find some help with the following two links?.

click here click here

  spuds 31 Aug 13

Looks like the second link is not working.Try pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

  spuds 31 Aug 13

That's not working either?.

  BRYNIT 31 Aug 13

This is the second link from spuds click here

  woodchip 31 Aug 13

As its a old Laptop, my thoughts are the CPU heatsink is blocked. It need part disassembling to clear it

  alan2273 01 Sep 13

Problem solved, it was not a dying hard drive, it was a badly corrupted OS.

Apparently he had been using the on/off switch to shut it down every day for the last few months and had corrupted the OS beyond repair.

I took the drive out and searched for partitions and saw on which was 5GB's and was not initialized, after making it active it went back in the laptop and a quick press of F8 and there it was the backup partition.

It now has a factory reset with 174 updates plus two service packs( which took nearly 8 hours to download and install, thank you Microsoft.), and works well again.

Thanks to all who took the time to reply

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