anti virus program crashing/ CiD popups

  Neil-220364 14:40 27 Apr 07
Locked

i seem to have a virus deep in my system. my anti virus is virgin p.c guard. i keep getting CiD pop ups when i use internet explorer. is there any method or tools i can try to find the culprit and get it out of my system.

all help greatly appriciated

cheers

devo

  skidzy 14:47 27 Apr 07

Boot into safemode (tapping F8 on startup) and run your AV.

Or try

Spybot SD click here

SpywareTerminator click here

AVGAS click here

asquared click here

  Neil-220364 14:54 27 Apr 07

ill try some of those skidzy cheers!

  skidzy 15:00 27 Apr 07

Had a look around and this looks like it could be the LOP spyware/Malware.

If you have installed a new program recently this may well have came with a bundled sponsor.

Have you installed Messengerplus ?

Run this first click here

  p;3 15:03 27 Apr 07

try this

click here an on line scan ; see what it finds?

are you on dial up or bb and presumably on XP fully updated and with system restore enabled?

do you know when this crtter got hold of you?

  p;3 15:08 27 Apr 07

links for malaware forum to register click here
and to get the log itself
click here

you may well need to post a log there if all else fails

  Neil-220364 15:13 27 Apr 07

thanks for all the help so far guys ive heard of posting a log before but not quite sure how i achieve this. can u please instruct me.

ps spy bot sd has just found and removed 105 problems but i fear this is just the tip of the ice berg guys.


cheers once again

devo

  skidzy 15:17 27 Apr 07

Run all the programs i have suggested and reboot after each one.
All being well,this should sort you out.

Then take a look here for some advice click here

  Neil-220364 15:18 27 Apr 07

forgot to say i have installed messenger plus. but i made sure i didn't support the sponsors. i bet the buggers still got me lol.

i am on 10meg bb and fully updated xp i think. i have my vista disk and i want to get rid of these knob heads once and for all.

thanks again guys

  skidzy 15:22 27 Apr 07

Ok,as i thought.

Goto add and remove programs and remove Messengerplus first then boot into safemode and run Superantispy first followed by the others.
Then boot into windows and run ccleaner click here

Then post back.

  p;3 15:26 27 Apr 07

if, when you have run all the suggested scans and are still up the proverbial creek without a paddle; see here to register with the other forum click here

the when that is done start a fresh thread here

click here

if you cannot create the suggested log just start a fresh thread when you are logged into that forum by this link


click here?

mode=newtopic&f=11

and just tell them what the problem is;;

please note the contents of this other thread


click here

let us know how you get on and if you DO go over there, what username you choose so we can see how you get on over there?

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