anti-virus problem

  Emmodd 00:03 21 Dec 04
Locked

I don't know what the problem is but whenever i try to access Norton Antivirus, Norton Personal Fire, CCleaner etc I initally get in but the programme suddenly closes allowing me to do nothing. Any help would be appreciated because at the moment I can't scan for any infections etc.

Thanks.

  Emmodd 00:16 21 Dec 04

bump-up

  THE TERMINATOR 01:23 21 Dec 04

Have you tried a system restore to when all was ok? or uninstalling any offending software Norton doesn't like....TT

  961 09:40 21 Dec 04

try on-line virus scan for virus infection preventing norton working

then

any new programmes installed lately, or try system restore as above

  Emmodd 17:52 21 Dec 04

how do i do an online virus scan?

Also, Norton works fine when not connected to the internet, it's only when i'm online that there is a problem.

NB.

It's not only Norton which seems to shut down, all reg cleaners etc seem to be doing the same thing.

  Fruit Bat /\0/\ 18:42 21 Dec 04

Antivirus on line checks:-
Panda click here
Trend Online Check click here

  Emmodd 21:31 21 Dec 04

...and nothing found. Now i'm baffled!

  Emmodd 21:34 21 Dec 04

the problem doesn't seem limited to norton antivirus. I'm just trying to download something from windows update to allow me to install SP2 (something to do with the BIOS) and i keep getting kicked out of that too.

  Emmodd 21:48 21 Dec 04

.

  961 09:53 22 Dec 04

Did you try a system restore as described above?

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