anti virus error

  muffin1947 10:33 07 May 06
Locked

Just recently when I have tried to run my anti virus programmes my computer keeps shutting down and restarting.The message I get is this computer has encountered a serious error and needs to close this only seems to happen when I try to run my anti virus which are Mcafee avg and spy bot.Microsofts response was it is a error caused by a devise driver or a windows stop error.Has anyone out there had this problem and if so how do you solve it.


Thanks

Muffin

  VoG II 10:36 07 May 06

Running 2 AV programs (AVG and McAfee) together is a very bad idea. Decide which one you want to keep and uninstall the other.

  namtas 10:44 07 May 06

Uninstall both Mcafee and avg run spybot and a registry cleaner such as reg scrub if you have windows XP.

Reinstall one only anti virus programme.

  Totally-braindead 12:40 07 May 06

Have to agree with the others here, running 2 anti virus programs at the same time is going to cause major problems.

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