Advent pc with vista not downloading Office 2010

  celticbird 16:28 08 Jan 11
Locked

My Advent laptop with pre-installed vista home will not download the Microsoft office 2010 that I have bought for my daughter. Does my OS need updating? if so, how? and how much?

  bremner 16:31 08 Jan 11

Updates "should" not make a difference.

What message is displayed when you try to run the download?

  celticbird 16:53 08 Jan 11

the message said that I need Vista SP 1?

  bremner 16:55 08 Jan 11

Shows what I know :o(

I guess then that you should update to SP1 then

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