I take it your using a Ethernet modem for the broadband connection but you dont mention who your ISP is? Sounds more like you need to input DNS servers and also the ADSL UK settings. ring 08702404650 and ask them for these ADSL settings cos its either one of the two. Oh the number belongs to BT Broadband technical help desk and I should know cos I use to work for them. but firt of all ring your ISP and if the DNS servers dont work then ring BT Broadband.