I currently have PlusNet ADSL and the service I’ve received has been appalling. Download speeds of 3kb/s and ping times of 800ms between the hours of 3pm and midnight. Outside of these times it’s fine. They say there is no problem with the service, it’s just the contention ratio. Would this still be the case if I switched ISP? Can somebody suggest a good ISP? I’m also thinking of 1Mb cable from ntl, what contention ratios can I expect on cable? Am I still going to have to resort to a dial up in the evenings?