ADSL BB work, phone dead, what could be problem?

  TomJerry 20:40 05 Aug 04

My phone is completely dead (no noise, no dial tone, nothing) today, but ADSL BB is still working. What could be the problem?

This gets me puzzled because phone and adsl BB use the same line. BT exchange faults? Very difficult to speak with anyone in BT, but reported faults via net (thank god it is still working).

  VoG II 20:43 05 Aug 04

Tried a different phone?

  joelle1230 20:45 05 Aug 04


  Thetford Brian 20:49 05 Aug 04

Have you tried removing the microfilter and just inserting the phone plug?

Could be a dodgy micro-filter.

  TomJerry 20:50 05 Aug 04

Big storm and flood today. Anything to do with it?

  johnnyrocker 20:51 05 Aug 04

call 151,


  TomJerry 20:58 05 Aug 04

All 4 phones kocked out by lighting? Seems unlikely.

  johnnyrocker 20:59 05 Aug 04

report it anyway and if not responded to quickly claim off their loss of service agreement.


  Thetford Brian 21:05 05 Aug 04

Storms are probably the culprit.

Broadband involves sending the signal split into two different frequencies (one for voice, the other pc data), so it would be possibly for one to be working but not the other.

Has anyone nearby experienced the same problem - or just you?

  Chegs ® 21:16 05 Aug 04

My phones been dead for a while,yet my ADSL still works(or will until BT decide the lines not in use and deactivate it completely)

  TomJerry 21:31 05 Aug 04

3 microfilters, 4 phones, cannot be all knocked out the same time.

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