adobe reader 8.1.1 installation update

  jagman24 16:57 24 Oct 07
Locked

when trying to install this I get an error code 1406--could not write value to

key\software\classes\acrolehelper.acrolehiprobi.1

verify you have sufficient access to that key.

if i try ignore, ignore does not work, no option but to cancel.

Can anyone help, please.

  rawprawn 17:03 24 Oct 07

Are you running as Administrator ?

  brundle 17:04 24 Oct 07

Is that the entire message? You need to track down the entry in the registry (start menu/run, type
regedit ,press return), right click and select Permissions then change Administrator permissions to Full Control (tick the Allow box). If the box is already ticked it's some other problem.

  rawprawn 20:53 24 Oct 07

There is no need to email direct, just post your replies here so that we can all see, and have a better chance of helping you.
You say that you are running as Administrator, but look at brundle's post and follow his instructions.

  jagman24 21:02 24 Oct 07

have followed the response from brundle and tried it and it shows full control?

  rawprawn 21:29 24 Oct 07

What OS are you using?

  jagman24 21:34 24 Oct 07

xp

  rawprawn 21:57 24 Oct 07

Have you tried uninstalling your old version first, and the installing 8.1.1?
I have to say that I have abandned Adobe in favour of PDF Viewer which has a much smaller footprint and is just as good.
click here

  john bunyan 10:23 25 Oct 07

jagman.I had trouble with Adobe reader v8. On the Adobe website "troubleshooting" there's an article ID:kb400654. I had to manually uninstall previous versions of the reader from the registry (back up first!!) It works fine now but took ages to sort out. Good luck

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