Add account in Outlook Express

  DavyLad 18:54 03 Apr 08

I have been trying to add a new email account to Outlook Express. I have followed the help, but get an error message when I try to send an email. The error message is "There was a problem logging onto your mail server. Your Password was rejected. Account: 'Sylvia Neagle', Server: '', Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" Any ideas as to what I am doing wrong?


  Fruit Bat /\0/\ 19:07 03 Apr 08

sounds as if you are typing the username wrong for the ntl email account

  Sea Urchin 19:13 03 Apr 08

The following link details how to add your account to Outlook Express

click here

  DieSse 19:26 03 Apr 08

Your account name is wrong, as it definitely will not have a space in it.

  freaky 19:40 03 Apr 08

You have been given good advice above so I will not interfere.

As I am also with NTL so would like to point out when you key in your password you do not use the current one, NTL will modify the new password i.e. my original password was 'X101.....but the new one was 'X201..... So make sure NTL have given you the password for your new e-mail.

  DavyLad 08:01 04 Apr 08

Thanks a lot for the advice people.


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