Ad-Aware free wont update

  tufti 11:11 14 Jul 07
Locked

I have been unable to get updates for the past week, only a message saying (error retreiving updates)

This happens in XP and Vista.

Anyone else having a problem?

T

  johndrew 11:18 14 Jul 07

I have had this myself as has my daughter (both on XP - no nothing of Vista problems) and we found the easiest solution was to download either the old or new (2007) version, uninstall and reinstall.

  tufti 12:45 14 Jul 07

Thanks for the reply I downloaded the latest version which I think was already installed and tried installing again but get a message saying "installation ended prematurely due to an error"

Very strange as this happens in XP and Vista on PC and Laptop.

I've been using it for years without a problem, maybe just a temporary glich in the update server?

Thanks again anyway
T

  carper 13:38 14 Jul 07

I had problems with downloading updates and found that the problem was my firewall, Just a thought. Carper

  johndrew 14:11 14 Jul 07

Did you uninstall and restart the PC before the new installation?

  HCOOH 15:49 14 Jul 07

The last update here is 180 on 09.07.07, not had any since just says none available

  tufti 23:47 14 Jul 07

I'll give it a few days and have another go at updating then.

Cheers
T

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