Acronis 2011 home upgrade

  Kingfisher 18:37 03 Sep 10

Have just got the free upgrade to above, for my previous version, the installation went fine and was able to back up all disks and partitions. But when I tried to back up my outlook email i get a dialogue box asking me for my windows credentials.
Ie account name and password. My computer is not password protected, I never had this trouble with previous versions of Acronis, and tech support are not giving me any advice, has anyone else had this problem, I have googled windows credentials and used "controluserpassword2" but this shows no passwords.
any help would be appreciated thankyou
os win xp home sp3

  Fruit Bat /\0/\ 18:44 03 Sep 10

Surly it needs OE password and account name not windows?

  exdragon 20:06 03 Sep 10

click here

I asked the same question, with this answer. It turned out to be my first name.

  Kingfisher 11:14 04 Sep 10

Problem solved it turned out as exdragon said it was my logon name when at welcome screen, thankyou all for your suggestions

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