Acronis 2011 home upgrade

  Kingfisher 18:37 03 Sep 10
Locked

Have just got the free upgrade to above, for my previous version, the installation went fine and was able to back up all disks and partitions. But when I tried to back up my outlook email i get a dialogue box asking me for my windows credentials.
Ie account name and password. My computer is not password protected, I never had this trouble with previous versions of Acronis, and tech support are not giving me any advice, has anyone else had this problem, I have googled windows credentials and used "controluserpassword2" but this shows no passwords.
any help would be appreciated thankyou
os win xp home sp3

  Fruit Bat /\0/\ 18:44 03 Sep 10

Surly it needs OE password and account name not windows?

  exdragon 20:06 03 Sep 10

click here

I asked the same question, with this answer. It turned out to be my first name.

  Kingfisher 11:14 04 Sep 10

Problem solved it turned out as exdragon said it was my logon name when at welcome screen, thankyou all for your suggestions

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