Acer TravelMate startup problem with Smart Card

  Kibo Kid 10:05 13 May 04

My colleague has a Acer TravelMate 613TXV with XP OS.
Early this morning he tried to boot up, but all he gets is the following message: "Platinum PAS - Pre Boot Authentication Services Verify: please insert a valid smart card"
This seems to be a security device.

He has never had a Smart Card and efforts to boot from a CD have failed. Is this a virus? What can we do, aprt from removing the HD, copying or mirroring the data, reformatting the HD etc?


Kibo Kid

  computernerdiamnot 12:44 13 May 04

Dont know how to help you on that one but try acer technical support. Technical Helpline: If calling from UK : 0207 365 2486

This thread is now locked and can not be replied to.

What is Amazon Go and will it come to the UK? The store without checkouts or queues

1995-2015: How technology has changed the world in 20 years

Hands-on with the Star Wars fighting drones you can fly yourself

iPhone 9 and beyond: 32 amazing future smartphone developments - graphene, supercapacitor…