Acer eRecovery Management (v 8.0.6) stuck at 99%

  cab_man 10 Jan 13
Locked

My Acer laptop (model unknown) seized up so I ran the eRecovery Management program to restore to default. I let it do it's thing as I went to run some errands. I came back 4 hours later (because the program was still running the elapsed time) and the eRecovery was stuck on the last section of the last step (Updating system) at 99%. It's still like that after 2 hours. What can I do to either finish the process or fix my computer outside of the eRecovery Management program?

  cab_man 10 Jan 13

Thanks. Unfortunately, the laptop displays the error: bootmgr is missing... press ctrl+alt+del to restart; so I can't access files and such.

  cab_man 10 Jan 13

It is set to boot from the hard drive.

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