About my PC and How to Fix it

  aabby.barber 07:47 05 Jun 13
Locked

Hello, I have an HP Pavilion G6 laptop, I reset my PC but it deleted everything I have. How would I be able to fix it? Thank You...

  Chronos the 2nd 08:12 05 Jun 13

If you reset your PC and by that I am assuming that you mean that you did a factory reset. Which in effect means it is as it was when you bought it.

But as you backed up all your personal files you don't have a problem, right. If you did not back anything up then the chances are you have lost everything.

But not being fully knowledgeable on how these resets work I may be wrong, but I suspect I am not.

  aabby.barber 08:14 05 Jun 13

I clicked on PC Reset which deleted everything.. Apps, Pictures, and more but now it wont allow me to download any apps.

  Chronos the 2nd 08:19 05 Jun 13

Can you give a few more details of the laptop. On the silver sticker on the bottom of it there will be a bit more detail of the model number rather than just Pavilion G6.

  Chronos the 2nd 08:20 05 Jun 13

Is this it? HP.

  Nontek 08:24 05 Jun 13

If you have in fact restored to factory defaults, then yes I agree with the others, you will have lost everything.

However, we are only guessing, not knowing exactly what you have done. If you can get into Safe Mode (re-start laptop and keep pressing F8) you might be able to do a System Restore back to before you click on PC Reset.

  rdave13 09:02 05 Jun 13

If Win 8 you will need to have a Microsoft account to use as user name to log in so you can use the apps.

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