550 relay not permitted

  szk2003 00:20 10 Sep 03
Locked

I have just upgraded from winxp home to winxp pro and my email has just stop working.

i can recive emails fine but when i try to send one it says its "550 relay not permitted".

i'm using ntl boradband and a company called zoom for emails.

if anyone could help me on this i be very greatful. thanks

  AndySD 00:36 10 Sep 03

Was Zoom your ISP before NTL if so it may be that you cannot connect through the ntl servers. It could be that you need to enable authentication...or even that there is a problem with Zoom's servers at the moment. Can you post the URL (www. address) of zoom for us please.

  szk2003 01:00 10 Sep 03

the zoom website is click here.

i just phone up zoom and they said that it's because ntl had just stop every one using their boardband sending mail with a 3rd party smtp server. so i have to use ntl's smtp.

does anyone know ntl's smtp server address???

  beeuuem 01:08 10 Sep 03
  beeuuem 01:10 10 Sep 03
  szk2003 02:25 10 Sep 03

thats just what i need. thanks a lot. problem solved.

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