403 forbidden again!!

  beaneater 01:06 24 Jan 06
Locked

HTML>
HEAD>
TITLE>403 Forbidden /TITLE>
/HEAD>
BODY>
H1>Forbidden /H1>
You do not have permission to access this document.
P>
HR>
ADDRESS>
Web Server at sjport.com
/ADDRESS>
/BODY>
/HTML>

!--
- Unfortunately, Microsoft has added a clever new
- "feature" to Internet Explorer. If the text of
- an error's message is "too small", specifically
- less than 512 bytes, Internet Explorer returns
- its own error message. You can turn that off,
- but it's pretty tricky to find switch called
- "smart error messages". That means, of course,
- that short error messages are censored by default.
- IIS always returns error messages that are long
- enough to make Internet Explorer happy. The
- workaround is pretty simple: pad the error
- message with a big comment like this to push it
- over the five hundred and twelve bytes minimum.
- Of course, that's exactly what you're reading
- right now.
-->

I get a 403 forbidden message from the above site. The source of the page I end up at is posted above. My brother is CEO of the company and thinks I should be able to access it. Have scanned machine for spyware etc and have F-secure internet security - nothing reported by either. Have been to windows update site and installed the latest .net patch, if you understand me. Still can't get into the site, can get into just about every other port site in Canada. Maybe they think I am a hacker if I am trying very frequently. Any ideas of what else I can try? Sorry to bring this old chestnut up again, but can't help myself

  Forum Editor 02:04 24 Jan 06

sjport.com I'm not sure what the problem is - it loads perfectly for me.

  bellababy 05:13 24 Jan 06

For me too!

  kevinjuan 07:59 24 Jan 06

Not a problem for me either.

  beaneater 19:11 24 Jan 06

OK, thanks everyone so far, I assume it must be something on my machine, ??? corrupt file, missing file, Windows incorrectly set up. Any good software to check out machine, I have Norton Utilities but it seems to think everything is OK Am at a loss at the moment because I used to have no problem getting in. SHould I think about a re-install of Windows?

  Skyver 19:17 24 Jan 06

Do you get any lost packets if you do start menu/run/ type `cmd`, type `tracert click here`

  beaneater 00:43 26 Jan 06

Computer gives me a message about what you want me to do Skyver. I type it as you indicate above, putting in click here for the "click here. Firewall log indicates three drops to same IP address of 212.... and associated with 81..... so is this what you mean?

  beaneater 00:50 26 Jan 06

OK Skyver, I did the cmd and tracert bits separately and the trace was as it appears below. I am not that au fait with traces, but what does this tell me? I note it ends up with servercop

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Don>tracert click here

Tracing route to sjport.com [142.176.15.37]
over a maximum of 30 hops:

1 25 ms 19 ms 19 ms 217.47.95.122
2 18 ms 19 ms 19 ms 217.47.207.161
3 18 ms 19 ms 19 ms 217.47.207.113
4 18 ms 19 ms 19 ms core1-pos14-1.edinburgh.ukcore.bt.net [62.6.199.
201]
5 23 ms 19 ms 19 ms core2-gig2-2.edinburgh.ukcore.bt.net [62.6.199.1
30]
6 32 ms 29 ms 29 ms core2-pos15-2.birmingham.ukcore.bt.net [194.74.1
6.237]
7 33 ms 29 ms 29 ms core2-pch4.reading.ukcore.bt.net [62.6.204.138]

8 33 ms 29 ms 29 ms core2-pch1.ilford.ukcore.bt.net [62.6.204.65]
9 27 ms 29 ms 29 ms transit1-pos6-0.ilford.ukcore.bt.net [194.72.20.
150]
10 137 ms 129 ms 129 ms t2c1-p3-0.uk-ilf.eu.bt.net [166.49.168.73]
11 98 ms 99 ms 99 ms t2c1-p4-0.us-nyb.eu.bt.net [166.49.208.161]
12 98 ms 99 ms 99 ms ixp1-p4-0.us-nyb.eu.bt.net [166.49.163.50]
13 197 ms 199 ms 199 ms 64.230.223.69
14 * * * Request timed out.
15 * * * Request timed out.
16 244 ms 249 ms 249 ms rtp629206rts [64.230.166.82]
17 217 ms 219 ms 229 ms rtp629016rts [64.230.166.66]
18 * * * Request timed out.
19 149 ms 149 ms 149 ms alns-ar01-ge-4-0-0.aliant.net [142.166.182.197]

20 127 ms 129 ms 129 ms win1.servercop.com [142.176.15.37]

Trace complete.

C:\Documents and Settings\Don>

  Skyver 00:52 26 Jan 06

How many `hops`? The last entry should include 142.176.15.37 indicating your `tracert` connected to the computer running the site.

  Skyver 00:55 26 Jan 06

That means your 'net connection is working fine, something on your PC is preventing a browser connecting successfully. Can you access the site with Firefox click here or other browser? What happens if you try a link on the site itself and skip the home page; click here for example

  beaneater 00:59 26 Jan 06

always get the 403 forbidden in firefox and also opera on all counts

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