Sky Anytime/On Demand

  morddwyd 20:49 PM 08 Nov 12
Locked

Since the latest EPG update (which I only received yesterday) I have lost Sky Anytime, or On Demand as it now is.

Can't find any pointers to this on the forums I've checked, other than to try a reset (I have).

Anybody seen any cures?

  Fruit Bat /\0/\ 20:02 PM 09 Nov 12

Try rebooting your equipment. Turn your Sky+ box and broadband router off, then on again at the mains. If you're using On Demand wirelessly, reboot your Wireless Connector too.

Check the network settings on your Sky+ box are working:

Press services on your Sky remote control.
Press select to highlight the Options tab.
Use the left/right arrows to highlight Customise and press select.
Use the down arrow to highlight Broadband Network Connection.
Use the left/right arrows to toggle the setting to ON.
Press the green button to save your settings.


After this please check the following:

Press services on your Sky Remote Control.
Press right to highlight the settings tab.
Press select and scroll left/right to the network tab.
Press select and check that the local connection and service connection are both OK and the IP address field is populated with a number and DHCP is ON.
  morddwyd 08:43 AM 10 Nov 12

Thanks, already tried that, in various combinations.

However, it has reappeared overnight.

Perhaps they downloaded a fix.

  Fruit Bat /\0/\ 15:20 PM 10 Nov 12

Yes they do that sometimes when there site gets bombarded with complaints :0) Glad its working again.

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