Kate C 19:24 05 Jul 14

Phone unable to open, seems to be stuck in a loop. Is there a way to retrieve contacts, personal info, diary etc?

  mole1944 06:45 06 Jul 14

Have you tried removing the battery,your contacts should be saved to your sim card,i think the 5830 gives you the option of sim card phone or both.You could google the problem or take it to carphone warehouse and as for help.

  imendpc 22:50 14 Jul 14

Try a soft reset which does not loose your data by talking out the battery and reinsert it. See if you get out of loop.

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