Problems with iPhone mail app

  hunts 04 Jul 12
Locked

I have an iPhone 3Gs and over the last few days have been having problems with the mail app. On viewing emails I receive the message "cannot connect to server" (when I have no problems with any other apps connecting to server) and when it does download emails I then cannot delete or transfer to other mailboxes (i.e. mailbox trash or sent mailbox) I have only two mailboxes now - inbox and drafts - whereas I normally have 30 mailboxes. Has anyone else come across this problem and if so have a sotution?

  ams4127 04 Jul 12

Have you ried a re-boot? That cured a similar problem on my iPad.

  hunts 04 Jul 12

Thanks AMS4127, do you mean delete Hotmail (mail server) and reinstall? If so I have tried that and Hotmail will not download. So I have no server within the maail app now. I cannot delete the mail app as it was installed on the iPhone and there is not a delete option.

  MariD 19 Jul 12

hi to you both! if you are having real problems, would suggest you try a third party app specifically designed for email which hopefully would be better. personally I find the iphone mail a bit limited and also I have more than one account, ie google mail, hotmail and yahoo etc. I downloaded an app for the app store called Altamail which works from the iphone to a mac or pc with no issues. Good luck.

  bremner 20 Jul 12

Hunts

No just shut the iPhone down and then restart. This normally sorts out the email problems.

MariD

Whilst I agree the Mail App could be better and will be in iOS6, there is no problem having multiple email addresses in the current version. I have a gmail, hotmail, BT and Apple account on my iPhone and iPad.

  hunts 23 Jul 12

Many thanks bremner, That's what I have done and all sorted now.

Also thanks MariD I'll keep that in mind if I encounter any more problems.

Advertisement

This thread is now locked and can not be replied to.

Windows 10 Home vs Windows 10 Pro comparison: Here are the extra features you get in the Pro version

Why Formula-e needs to go faster

How Instagram spots trends

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message