photoshop file type not recognised

  pollpott 14:26 PM 21 Jan 13

Using PS elements I worked on a photo used "file" "save as" then ticked copy and chose the format JPEG, it said that it had to be saved as a copy which is what I wanted anyway then prompted me to choose file size which I did and all seemed well. However when I tried to open it again in Elements there was no thumbnail of it in the folder, just the file name and a blank file image. It said that it could not open because it was the wrong file type. How can Photoshop save a file of a type which it then cannot open?

  pollpott 14:35 PM 21 Jan 13

I have just found that I can open the file using Paint.Does that make sense?

  SillBill 20:01 PM 21 Jan 13

Maybe you thought you'd saved it as a jpeg but inadvertently chose a different format?

  pollpott 17:07 PM 22 Jan 13

I was very careful not to do that. By default Elements will choose to save as a PSD file so it is a concious decision to change this to jpeg. It just seems odd that there is even a choice of file within Photoshop that results in a format it can't then open another time.

  SillBill 21:27 PM 22 Jan 13

Really does sound bizarre!


This thread is now locked and can not be replied to.

Microsoft Surface Pro 4 review: Hands-on with the new generation of Surface

1995-2015: How technology has changed the world in 20 years

Crowdfunding for world’s first 3D camera-computer found in 30 hours

2015 iMac release date rumours, specs, price & features: new 21in 4K Retina iMacs coming next week