Lost BBC channels after reinstalling! Help appreciated.

  gazmix 14:23 PM 11 Dec 11
Locked

Hi

I hope someone can help me!

I have all the Freeview channels using my set top box.

I had to unplug my tv & set top box to fit a carpet.

Now, i do a fresh 1st time install & i get all the channels except everything BBC. No TV or Radio for BBC.

My guide starts at 3 (itv). I've tried to 1st time install several times & it updates but i can never get my channels back. I am in a city center & i recall this happening when i moved in, but can't remember what remedied it.

Help appreciated

Gaz

  morddwyd 20:13 PM 11 Dec 11

I've had this after changeover.

The solution for me was to keep trying a retune, at various times of the day.

Also make sure the device you are tuning is connected direct to the aerial, not as part of a daisy chain.

  gazmix 20:48 PM 11 Dec 11

I've done about 10 '1st time tune' 's & nothing, maybe the weather i dunno??

  onionskin 20:53 PM 11 Dec 11

When I had the same problem, it was caused by a break in the aerial fly-lead. If the lead is OK, try unplugging the aerial then do a 1st time install, wait till it comes up with 'no channels found' or similar message, then plug aerial back in and do the install again.

  gazmix 21:44 PM 11 Dec 11

I heard of this, will try tomorrow! However i had the channels yesterday, its just since i unplugged from the mains..

  gazmix 10:22 AM 12 Dec 11

I've called digital uk & they say to try an install with no aerial plugged in to wipe the channel list & then do it again with the aerial in. If nothing happens, then try a manual setup.

I'm wondering if it could be a transmitter problem as i think there are more than 1 in my area!

  gazmix 16:04 PM 12 Dec 11

I tried what DigitalUk have said by unplugging the antenna from the wall & trying a 1st time installation, wiping the guide & then plugging the antenna back in & again,& a 1st time installation after. I still get no BBC channels.

Digital UK gave me the numbers to install when doing a manual search (27 for the BBC channels) & yet my STB couldn't find any BBC channels this way either.

The STB's make is Accoustic Solutions DV600B like this one:-

http://www.comparestoreprices.co.uk/set-top-boxes/acoustic-solutions-dv600b.asp

I will check back online tomorrow.

Thanks

  onionskin 23:30 PM 12 Dec 11

I assume you've worked your way through all this at digitaluk.co.uk

Are you receiving Channel 5+1? I'm just wondering because a week or so before C5+1 launched, I lost all my BBC channels but got them back after a retune, then had to retune again to get C5+1. In between I got 4 or 5 movies4men and men&movies type channels which vanished when C5+1 started.

  gazmix 15:34 PM 13 Dec 11

Erm, when i moved into the flat, i was told that there were 2 sockets in the wall, 1 for tv/freeview/satellite etc & another for radio. 1 says UHF & the other says SAT. The guy who told me this was wrong & i assumed SAT was for all the TV channels & that UHF was for the radio. Since i moved into the flat, i haven't unplugged the TV & didn't take notice what sockets the TV/Freeview were pluged into so i assumed the appropriate one was SAT. How wrong could i have been! I believed this to be the correct socket because if it was the radio socket, then why would i get all my TV channels except BBC? I'm thinking SAT isn't radio like i was told & that UHF is the correct socket as i now have all channels touch wood.. :-)

  ashkaye 22:26 PM 29 Dec 11

Hi,

I have just brought a 24" Logik L24LDIB11 and after tuning the channels I don't seem to have any BBC channels at all, I've retuned it several times to no effect, this Tv is for the bedroom and I have another Tv downstairs that is fine and has all the BBC channels. I'm completely stuck for what to do.

Can anyone help me please?

  ashkaye 22:27 PM 29 Dec 11

Hi,

I have just brought a 24" Logik L24LDIB11 and after tuning the channels I don't seem to have any BBC channels at all, I've retuned it several times to no effect, this Tv is for the bedroom and I have another Tv downstairs that is fine and has all the BBC channels. I'm completely stuck for what to do.

Can anyone help me please?

Advertisement

This thread is now locked and can not be replied to.

How to get Windows 10 now: how to download and install Windows 10 even if GWX.exe is missing

1995-2015: How technology has changed the world in 20 years

Nokia rolls out spherical camera for virtual reality apps

7 best iPhone web browser apps: Why Safari for iOS is still a better option than Chrome, Dolphin,…