Install problems with Radiotracker.

  john bunyan 17:45 16 Jan 09
Locked

I bought the download Radiotracker 5, (saved on desktop then tried to install. The "Microsoft Preparing to install" feature eventually stopped and a message along the line that the installation could not be completed... " appeared. The supplier sent a disc of version 4 and I tried to install that with the same result. I then contacted Avanquest tech support (only avialable by e mail, and on their reccomendation, disabled firewall and antispyware, and removed all history and cookies with cCleaner. It still "clodded." I easily installed other programmes today. I have XP pro (with MCE), plenty of space and RAM. Any views?

  john bunyan 21:28 18 Jan 09

Now resolved. I think installation was blocked by a corrupted file.

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