Why do we let them get away with poor support?

  CJ5w4WD 00:23 18 Feb 06
Locked

I have had issues with poor product support, product defects, etc, recently with EarthLink, Call Wave "Internet Answering Machine", and now Adobe. As consumers, we usually stand up for our rights. But internet related companies hide behind outsourced customer non-support, and no-service. Earthlink offers a service that doesn't work, and they won't fix it. Call Wave "double bills" (and the service still doesn't work) and Adobe can offer a 30 day trial that ends in 3 hours if you didn't make an adjustment in Windows XP before you download it (which they neglect to tell you about). They make us "need" their products and services to run our own businesses and leave us hanging. Who's watching our backs?

  spuds 11:30 18 Feb 06

"Who's watching our backs?"= Simple answer,Yourself.

This thread is now locked and can not be replied to.

Best phone camera 2016/2017: Galaxy S7 vs iPhone 7 vs Google Pixel vs HTC 10 Evo vs OnePlus 3T vs…

1995-2015: How technology has changed the world in 20 years

These are the Best Christmas Ads and Studio Projects of 2016

Super Mario Run preview | Hands-on first impressions of Super Mario Run: Mario's iPhone & iPad…