Watford Elecronics Savastore

  rawsongreen 19:11 23 Feb 05
Locked

I bought a DVD-RW drive from this organisation which turned out to be faulty.Twenty days ago I requestered a returns no. which took five days to arrive and I returned the drive the same day. As yet there is no sign of a replacment. Is this normal for this type of mail order firm or are there better ones?

  ste_bla 21:01 23 Feb 05

Why not give them a call?

  pipedream 23:32 23 Feb 05

I've ordered some items from Savastore and experience was good, but never had to send anything back. Had to send back two items to dabs.com recently & despite a few unclear e-mails, returning goods was straightforward (the first item was dead on arrival, the other damaged). Once you have an RMA number you arrange a date for their courier to collect - I had both refunds in a week or so.

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