Warrenty Problems!

  harveymoon 19:26 17 Apr 08
Locked

I have returned a Asus P5E motherboard to Overclockers due to a fault, they have confirmed the fault but have told me i will have to wait up to 28 for there supplier to replace the item, this is on top of the 10 days already gone. I have asked for a different board but they have refused and i am unable to see anything listed in there terms and conditions regarding this. Where do i stand? I did pay by credit card, should i start there!

  oresome 19:52 17 Apr 08

Frustrating, but I suspect that up to 28 days will pass before you get a new motherboard even if you go down any other route to try and force the issue.

  wjrt 22:33 17 Apr 08
  harveymoon 23:01 17 Apr 08

Thanks for the link! I will investigate.

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