My best mate runs an independent audio/visual/appliances outlet and is a member of Euronics, which is Europe's largest buying group.
About two years ago he virtually shut down his workshop and only his own customers are able to obtain repair work under or out of warranty without quibble.
The reason the decision was taken about the workshop is simple - virtually everyone these days demands the lowest possible prices and the best possible after sales service.
The two are incompatible. The cost of operating the workshop was such that it was a heavy drain on finances and so a decision had to be taken.
So, if someone likes you buys a product on the Internet or from the big high street outlets such as a television set or similar electronics equipment and later turn up in my best mate's shop and ask if he will repair a product, the first question is: "Where did you buy it?"
My best mate already knows the answer to that question as customers are well known and if the answer is from elsewhere, then they are firmly told to go back to the source if it is still within warranty.
If the equipment is out of warranty and it can be repaired, then a charge is made for a repair estimate; this is refunded if the repair work goes ahead.
The purpose of the estimate charge is because too many people are often taken aback by a repair charge and change their minds, as it often makes more economic sense to buy a new replacement.
If that happens at least my best mate is compensated for the time and labour taken to discover the cause of the problem and the cost of undertaking a repair.
So you will have to work out, if you buy online, what after sales care and attention is provided if, by any chance, your TV goes wrong.
Don't bank on an authorised local Toshiba dealership becoming involved if they haven't been involved in the original purchase.
I do have some words of comfort for you...:-)
Toshiba TVs are extremely reliable; I have three and the original, from 1990, is still performing excellent service in the home of my son and his wife.