VERY POOOOOR SERVIS IN THE SONY CENTRE !

  snoop001 17:24 13 Mar 06
Locked

Hello everybody !

I'm waiting for my Sony VAIO fs315B(after JANUARY FS415B) from DECEMBER !!!!!

This happend in NEWTONARDS and I'm very *!@:ed off !!!
My depozit is still there and still nothing...........

can you tell me some advise .....please

THANK YOU

  961 17:49 13 Mar 06

Are these not franchise operations?

Have you tried e-mailing Sony UK to complain?

  Diodorus Siculus 17:55 13 Mar 06

Get your deposit back and order a machine from somewhere else if you can.

  SG Atlantis® 18:02 13 Mar 06

yeah these places are independantly owned, get your deopsit back and go elsewhere.

  spuds 18:53 13 Mar 06

I hope you paid by credit card!.

  Stuartli 20:23 13 Mar 06

They don't sell washing machines at Sony Centres...:-)

  ade.h 20:53 13 Mar 06

It took me a moment or two to get that! Servis....

  spuds 10:31 14 Mar 06

Re: "I hope you paid by credit card". My local (franchised) Sony Centre went bust, and many people had a very un-rewarding and difficult time in getting any satisfaction from the administrators or Sony.Surprising how some people see a well known name, and assume that the well known name will take full responsibilities for any claims. Buyer beware!.

  Stuartli 10:36 14 Mar 06

>>...and assume that the well known name will take full responsibilities for any claims>>

But 99 per cent of people seeing a Sony Centre will automatically assume that it is run by Sony...:-)

  pc_sausage 11:09 14 Mar 06

I remember my local Sony Centre treating me like something they'd scraped off their shoe when I had the audacity to ask if their DVD surround speaker stands would fit other makes.

I was having trouble getting some to fit mine and liked the look of theirs.

I think because the bloke worked at Sony Centre, he thought he was 10 steps up from a Dixons; anyway, never went back, but then again I rarely buy Sony.

  spuds 11:12 14 Mar 06

>>Exactly<<

But far to many people still get very wise, after the event, especially if the (franchise) company goe's bust overnight!.

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