Be careful trying to escape from Tiscali. I decided in Jan to change ISP and gave the required notice. I was plagued by phone-calls ofering the upgraded service at the same price-did'nt take up their offer. I received 4 identical letters on consecutive days saying that they woul terminate my service, but that it woul take 10 days to release my line. 10 days later the line was still not released - I phoned and was told it was 10 working days. Next call I was told that it was 10 to 12 working days.
I'm finally free, but last night I got a cold call on behalf of Tiscali "my internet service provider" offering me an upgraded service.
I spoke to the caller in German, which for some strange reason he didn't seems to understand and he hung up on me.