I returned my digital camera for repair on 25 October 2002 under the terms of the warranty taken out when I bought my computer from Tiny 18 months ago.
However, Time are now 'honouring' Tiny's warranty, and they charged me £33 for collection and insurance PLUS their helpline number is a premium rate £0.50 per minute. Each call to them results in an average phone charge of £6.00.
They've now had my camera for nearly 3 months and can only be contacted by phone. Each time I ring they just say it's been returned to Kodak and they don't know how long it will take to return to me. At the rate I'm going my phone charges will soon match the cost of the camera!
I'm really annoyed now and feel like I'm banging my head against a brick wall. How can I hurry them up and get my camera back. I think I've been more than patient.
Any advice gratefully received!