Targus Customer Support

  GDH 17:32 10 Feb 03
Locked

Targus must be complemented for their wonderful customer support. I updated my iPaq to discover that my Targus foldable keyboard requires an adapter to work on my new iPAQ. I emailed Targus inquiring about the adapter. They directed me to a website in the USA on which I can buy the adapter online. All my efforts failed because my credit card is issued outside the USA. I wrote back to Targus informing them of my problem. I was delighted to receive from them an email informing me that they mailed me the adapter free for charge. I received the adapter with a CD of the latest driver. This is wonderful customer support that needs to be complemented and encouraged.
George D. Haddad.

  rickf 17:56 10 Feb 03

Very nice to hear of good customer support. Makes one have more confidence about buying the co's products.

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