I'm trying to get broadband via talktalk and my experince is one of rather shoddy service, in fact according to them I should be up and running by now but I'm not!
I ordered online and they switched my phone over promptly, so far so good. As for broadband I heard nothing so I phoned them up to be told they had "lost" my order.
No problem, just reorder and wait a couple more days. This time I got a letter saying I should get my modem today. I've sat in all day and heard nothing.
To say I am not impressed is an understatement, twice I have attempted to get online with them and both times I have been let down.