Sony Customer Service

  oresome 17:18 22 Feb 08

"Sent: Thu, 25 Oct 2007 12:44:40 -0000

was deleted without being read on Fri, 22 Feb 2008 12:59:01 -0000"

The above is part of a receipt that arrived today for a complaint I e-mailed to Sony last year!

I'm glad they took the complaint seriously and took a while before deciding to bin it!

The complaint concerned a problem with an entire product range of Sony's that was resolved through pressure from members of a forum similar to this one eventually.

United we stand, individually we are ignored it seems.

  Pine Man 19:19 22 Feb 08

I am still waiting for a response from Sony in respect of the same issue that was sent in August last year.

Luckily the forum you referred to exerted sufficient pressure to obtain a resolution to the problem but if I had been waiting for Sony to help...............................

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