SHOPPING ONLINE NON RECEIPT OF GOODS ETC

  SANAP 16:54 21 Apr 09
Locked

I placed an order for goods on 26 March 2009 and got an email to say order was placed and money taken but as of today I have received nothing. The site looks very professional so I rang phone line, address is Manchester, phone rang out to an answering system and I was asked to leave order details and a telephone no. Which I did. I was also told I could enquire via website and email. I did both and got an acknowledgement but as of today not a squeak. I was ordering clothes line etc but this is the first time I have ever encountered difficulties. MINKY was the brand name.

I paid by cc so may get money back but how do I go about reporting site and stoping others getting hoodwinked, if that is in fact the case?

sanap

  Stuartli 17:40 21 Apr 09

Is this the company?

click here

Argos sells products under this brand name:

click here

  birdface 17:51 21 Apr 09

probably this one.

click here

  OTT_Buzzard 18:01 21 Apr 09

Was looking at that - displaying the "By appointment' crest in the top-right. SHould be easy enough to check if its ligit?

  OTT_Buzzard 18:04 21 Apr 09

Vale Mill (Rochdale) Limited (trading name of minky) doesn't seem to be on this list (don;t know how up to date it is) click here

  SANAP 18:05 21 Apr 09

its the last one and it looked ok etc. the email comes from alfresia.com.

a right pain.

sanap

  OTT_Buzzard 18:20 21 Apr 09

Bizarrely similar details for both companies (Vale Mill & Alfresia). Both in Rochdale. One in "John Street" the other in "Smith Street" !!!

  Stuartli 20:13 21 Apr 09

Address here is Bentley Street (might be useful websites for you):

click here-(Rochdale)-Ltd_OL12-6EU

click here-(ROCHDALE)-LIMITED.html

click here

click here

Also see item number 128 in this link:

click here+(Rochdale)+Limited&cd=4&hl=en&ct=clnk&gl=uk

I'm wondering if Vale Mill is some form of trading/business estate?

  Stuartli 20:21 21 Apr 09

Kingsway Business Park appears to be the company managing the estate.

  Woolwell 20:23 21 Apr 09

The Minky website in very faint font lists Robinson St, Oldham. Looking at Google map satellite view it appears to be warehouse type op.

  OTT_Buzzard 20:49 21 Apr 09

and right at the bottom of teh page, in almost impossible-to-read text is:

Vale Mill (Rochdale) Ltd. registered in England, Registration Number - 365230
Registered Address - Vale Mill (Rochdale) Ltd., Robinson Street, Rochdale, Lancashire OL16 1TA
Minky is a trading name of Vale Mill (Rochdale) Ltd.

This is not the address that they are actually registered to though!

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