I recently puchased a Sapphire 9000 Pro.
Having problems with the instalation, contacted their "Hot Line".
Sapphire is a Russian based company and so was their 'Technical advisor', by his accent. No advice other than to get it thro' their e-mail Help. I am still waiting, e-mail sent early Dec 02.
The card works perfectly, pity the Help Desk doesn't. (problem was tooooo much RAM in Win98 which causes mayhem over 512Mb)