To cut a long story fairly short, I have been in a spot of bother with a computer that I bought in November. It's never worked!!!
After numerous calls to technical support and customer sevices of the company I bought it from trying to get it sorted (all to no avail, I finally lost patience and asked for a refund. I know that I am perfectly within my rights to get a refund but the company concerned have stated that they will need to inspect the desktop tower before agreeing to any refund.
This is where my worry is at the moment. Is it wise to break up the whole order, just sending the tower and keeping the monitor, speakers etc. with me. If they agree to a refund, will I also get a refund for the other parts, which whilst not faulty, are pretty damn useless without the rest of the computer.
Which leads me to another question, if past experiences are to go by, I expect to have huge problems getting them to accept that the computer has a terminal problem, is there anything I can do to prove to them that it is faulty once it has left my hands, like save the 76 *.dmp files that are now logged on the system, to a disk or something like that.
I am a complete computer goof, and this being my first computer I need all the advice I can get...