orange - snail mail

  swapper 17:17 11 Oct 07

I bought an Orange air card for our laptop on a
payg account. but don't have a orange mobile.
having a few problems I found it very expensive to communicate via landline, about my first billing account, so I wrote via snail mail.
After about two weeks I had had no response from the Customer Service Dept. so I telephoned (landline), and was told that it could take six weeks before I got an acknowledgement for my original letter, six weeks!
Has anyone else had a problem like this?

  Seth Haniel 09:38 12 Oct 07

have emailed them twice on a different matter, and each time took 5 days to recieve reply

This thread is now locked and can not be replied to.

Huawei P10 review

1995-2015: How technology has changed the world in 20 years

How VR is being used to simulate space

New iPad, iPhone SE & Red iPhone 7 on sale now