Uncluttered, easy to follow website. I've bought several "customised" PCs from them for work...this PC, which is now 2+yrs old, is a CCL one. Been/is good to me. Only reason I havn't bought a recent PC for guys at work from them is fact that Dell are now very much better at supplying, automatically, very quiet PCs. Still do CCL for additional components tho. Advice I've been given by CCL was clear, without the differentiation between "sales" and "technical" that is soooo grating with Dell....smug-sounding, I may suggest.Altho I buy Dell PCs at the mo, I definitely don't like dealing with their sales people....never convinced that advice they give is, well, "convincing".