Beann Syrup 22:17 11 Jul 04

Following my thread on the Helpline page re 'Compact Flash Error' Novatech have now repaid the cost of the camera and the postage for return. Good for them as they did it as soon as they had checked that the second camera wasn't working.

In spite of the problem with this particular camera I would certainly shop with Novatech again as their before and after sales services is excellent.

  ton 00:01 12 Jul 04

I had a similar experience with Novatech when the item I ordered was not as advertised on the website.

I returned the item and my money was refunded in double quick time.
I noticed that the info on the website had also been put right about twenty minutes after I called.

I then ordered the item I wanted and all was fine.

I can recommend Novatech 100% on my experience with them.

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