I suggest the following then:
RockDirect make good solid laptops that seem to last for ever, they are well built, seldom go wrong and offer 1st class customer service & support.
Dell have been around for years and provide a good all round service, some laptops seem at times to be under spec, but give them a ring to get a better deal or see their adverts in the daily/sunday papers.
Novatech are an unsung IT company who provide good builds and the best customer service i have seen for a while. Solid laptops that are well built.