new tiny computer and virus/trojan horse issues

  claridge 12:00 24 Jan 05
Locked

My new Tiny home 64-3000PQ connected to internet a virus shut me out,details on screen as follows:- lsass.exe - Application error initiated by NT Authority Ox00900090 - memory could not be read - status code 1073741819.Downloaded AVG, Spybot, Ad-aware, a2 to no avail-my ISP told me to download Microsoft SP 2 - I managed by constantly watching for the egg timer to appear and being ready to 'zapp' out the window - which had 67.15.70.15/~black/*!@:porn in the address bar.
To my dismay SP 2 prevents access to the Internet completely - my ISP tells me this is a common problem and only Microsoft technical people can help me reconfigure.Registry shows lsa ss.exe is this sasser and safe to delete?

  GANDALF <|:-)> 13:36 24 Jan 05

click here will sort you out. You have the sasser worm.

G

  claridge 18:22 24 Jan 05

stinger removed a virus but problem remains.

  spud22 22:53 31 Jan 05

hi i have the same problem with a friends tiny computer . On startup multiple instances of ie open and they cant conect via the internet. I have run a scan and removed a couple of trojans . i'll try the tool Gandalf recomended.
Did you remember to turn off system restore before runing the stinger tool.

  claridge 10:59 01 Feb 05

I gave up trying to solve all the issues and did a reload - this time I ensured that anti-virus software was installed before going online. i do feel that some very basic advice on how to avoid this happening should be issued with any new computer - we're not all 'wizz kids'!

  Maverick81 14:25 01 Feb 05

I think its fair to assume that it is common sense to install anti-virus and firewall software before you connect to the internet.

And im sure there is some mention in the manuals with most PC's about basic housekeeping functions.

Mav

  pipedream 22:38 03 Feb 05

Maybe, but there has been a patch for Sasser available from Microsoft for ages now which would have prevented this - Tiny should be shot for not having installed this on a new PC.

How new is new?

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